In case your Windows 10 laptop doesn’t recognize your Lumia smartphone, follow the simple steps from our guide to fix the issue. These would also work if you have to unlock to link a device when WhatsApp is not working. To resolve this, follow the above recommendations. If your phone is not connected to WhatsApp Web, it could be an internet connection issue or your phone’s settings. These steps also work with Android or iOS phones, but, with subtle differences in settings. Don’t use WhatsApp with proxies or VPNs as this may affect the connection.This applies also if you’re on a public Wi-Fi like your campus or corporate, and it has firewall restrictions. Contact the network administrator for Wi-Fi connection troubleshooting.

Upgrade your Windows Phone operating system to the latest version available for your model.

If you have a Windows Phone made by Nokia, download and use the Connection Setup app from Microsoft Store.

Visit the Microsoft website and confirm the APN settings are configured correctly.

Check with your mobile provider whether there’s an issue.

Ensure Wi-Fi stays on during sleep mode.

Try connecting to different Wi-Fi network.

Toggle to turn Airplane mode on and off, toggle to turn Cellular data on, and/or toggle to turn Wi-Fi off and on.

Open your phone’s Settings, tap Network & Wireless, and then tap on Airplane mode.

Restart your phone, or turn it off and back on again.

Fix connection problems on Windows and phone Internet Explorer is not supported.Ĭheck whether you’re on a managed Wi-Fi network like in your office or school/college, as the network may be configured to block or limit WhatsApp Web connections.

Also, do this for Firefox, Opera, Safari, or Microsoft Edge to use the service. If WhatsApp web is not working on Chrome, make sure to update the browser. If it persists, refresh the page, or log out then log back in to reactivate your web session. Usually, if the connection is off, a yellow bar will display at the top of the chat list that reads ‘computer not connected’ so check if the connection is active. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Ĭlick here to download and start repairing. If you are having troubles fixing an error, your system may be partially broken. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Home › Windows 11 › How To › Phone not connected WhatsApp Web

Whatsapp open on another computer